TerraQuest
Role: Senior Land Referencing Technician
Location: Birmingham or Belfast in line with our Agile Working Policy. You will need to be able to work from either the Birmingham or Belfast office 2 days per week/office if within the commuting distance to be attended as often as business needs require.
Salary: Competitive
Who we are...
TerraQuest Solutions Ltd is an award-winning and market-leading specialist provider of planning, land, property, and business solutions. We are an established and trusted organisation that is renowned for its expertise in providing innovative and cost-effective solutions to both the public and private sectors. Our team delivers bespoke, flexible, and efficient services through a process-orientated delivery structure. We pride ourselves on strong customer relationships evidenced by the high proportion of referrals and repeat business.
Why work with us…
We are a Living Wage Foundation accredited employer, committed to supporting the well-being and development of all our people. With competitive salaries, enhanced Family Friendly policies; a fabulous suite of benefits (including Pension; Life Assurance; Employee Assistance Programme; option to buy additional annual leave in addition to 25 days plus Bank Holidays); true flexibility with our Agile Working approach, and superb training and development opportunities, we care about our team!
What we need...
Due to a period of sustained growth, we are looking to hire a Senior Technician to join our Birmingham or Belfast office.
The Senior Technician will ideally be an experienced Land Referencer, or will have suitable appropriate experience, with responsibility for the execution of project tasks as directed by the Assistant Project Manager/Project Manager. They may be given more complex tasks and investigations to undertake, including taking ownership of the quality output of Land Referencing data.
The Senior Technician will be responsible for ensuring all allocated project tasks are completed to time and quality and in compliance of TerraQuest’s standards and systems.
The Senior Technician will be responsible for quality control activities as directed by the Assistant Project Manager/Project Manager on specific production tasks.
The position will be as a member of a dedicated team, delivering specialist land and property services and projects in areas as diverse as processing planning applications to analysing, processing and capturing ownership and occupation data, including spatial data using a geographic information system (GIS), and extensive communication and interaction with stakeholders from the general public, planning professionals and our clients. Senior Technicians are also required to occasionally undertake visits to sites throughout the UK, and may attend off site meetings in person or via Teams.
The Senior Technician will report directly to the Project Manager and Assistant Project Manager.
What you will be doing…
- To analyse and verify information in relation to ownership and occupation of land and property
- To capture graphical and/or textual information to specified quality levels and production rates as required
- To monitor and record technical quality of project deliverables and report issues to Project Manager
- To monitor project risks and report issues to Project Manager
- Day to day liaison with team members, clients and interested parties
- To communicate project objectives and to deal with enquires from the general public
- To provide plans and relevant documentation on request
- To process planning application validations against a fixed turn-around target and to make the decision as to whether the application is invalid or valid (referring to the Senior Planning Technician or Assistant Project Manager where necessary for guidance)
- To negotiate amendments to application submissions and answer queries by communicating with the applicant/agent via telephone, email, letter
- To check additional information submitted for planning applications
- To monitoring outstanding tasks
- To carry out administrative tasks
- To meet all daily production targets
- To be responsible for the quality of deliverables
- To follow instructions as stated by Assistant Project Manager/Project Manager and as documented in Work Instruction.
- To feedback risks and issues to the Assistant Project Manager/Project Manager and follow their instructions.
- Update project documentation and systems including Daily Production Logs, Quality Logs and customer business systems as directed.
- Ensuring a right first-time approach by maintaining high productivity, efficiency and effectiveness.
- To undertake site based and office based work as directed
To undertake any other tasks and duties within the scope and grade of the post.
What we are looking for…
Must-haves:
- Experience in a Land Referencing role or an understanding of Land Referencing and suitable transferable skills
- Have a basic understanding of geography
- Proficient in MS Office and use of internet
- Be able to organise own workload and be able to work autonomously
- Be able to work to deadlines both individually and within a production team environment
- Have attention to accuracy and detail in performing own tasks and to quality check others work
- Proficiency and practical experience in reading and producing mapsExperience of Geographic Information Systems
- Excellent verbal and written communication skills
- Confident in dealing with difficult customers and achieving positive outcomes.
- A right first-time approach with focus on maintaining high productivity, efficiency and effectiveness.
- Ability to support and mentor new joiners and to provide constructive feedback to individuals
Nice-to-haves:
- Bachelor’s degree or equivalent relevant to the business.
- Experience in Compulsory Purchase Orders, Development Consent Orders, or Transport and Works Act Orders and the Land Referencing outputs associated with these
- Experience of land ownership subject area and analysing title information held at HM Land Registry or Registers of Scotland/Land & Property Services NI;
Please apply for more information and please do not be put off if you do not have all of the experience and skills required. If you have the majority of skills and relevant experience, we would still like to hear from you!
TerraQuest Solutions Ltd is committed to promoting equality of opportunity in all aspects of employment and to creating an inclusive working environment in which individuals are treated with dignity and respect.
We ensure that no job applicant, employee, or worker receives less favourable treatment on the grounds of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief, political opinion, sex, or sexual orientation.
TerraQuest Solutions Ltd operates in compliance with the Fair Employment and Treatment (Northern Ireland) Order 1998. We monitor the composition of our workforce in accordance with the Fair Employment (Monitoring) Regulations (Northern Ireland) 1999, and where applicable, submit annual monitoring returns to the Equality Commission for Northern Ireland (ECNI). All monitoring information is held securely and processed under the legal basis of compliance with a statutory obligation, in accordance with the UK GDPR and the Data Protection Act 2018. We do not rely on employee consent and ensure all personal data is treated with the utmost confidentiality and integrity.
TerraQuest aims to use this data to help identify and address any patterns of underrepresentation and to inform positive action measures where appropriate, fostering a workplace culture that embraces diversity and fair participation.